Navigational needs and requirements of hospital staff: Geneva University Hospitals case study
Navigating in large hospitals is a challenging task. The consequences of difficulties faced by staff, patients and visitors in finding their way in the hospital can be multiple. The HUGApp project goals are to identify the navigational needs and requirements of people within the premises of Geneva University Hospitals (HUG) before proceeding with potential solutions, such as an indoor navigation mobile app. A questionnaire was designed and distributed to staff members with the goal of understanding the current problems in wayfinding inside HUG, investigating the users' views on the creation of an indoor navigation mobile app, and specifying the user requirements for such an app. A total of 111 members of the primary care division of HUG answered the questionnaire, providing an insightful view of the healthcare professionals. © 2017 IEEE.